Photo: Spencer E Holtaway via Flickr
Facebook recently introduced a new potentially life-saving tool that aims to identify and help users who make posts that refer to self-harm, which was launched in Hong Kong last week.
The initiative has been developed in conjunction with US mental health organisations, including the National Suicide Prevention Lifeline and Save.org, as well as Hong Kong group The Samaritans, a Hong Kong-based suicide prevention service. The tech giant also consulted with people who have personal experience with self-injury or suicide.
The service works by encouraging users to report friends whose Facebook posts make them concerned about their wellbeing. These posts are reviewed by a team working 24/5, prioritising the most serious reports, particularly those involving self-harm or suicide.
Facebook will then reach out to the individual and provide information and options that may be helpful, including links to “talk with a friend”, “contact a helpline” or “get tips and support” via a pop-up menu directly on their device.
Facebook suicide prevention service on a mobile device. Photo: Facebook Safety via Facebook
Mental health care in Hong Kong has become a hot topic after a spate of suicides by young people, with the government introducing suicide prevention programs in schools.
If you are experiencing depression or suicidal thoughts, please call the Samaritans' 24-hour hotline at 2896 0000 for help.
http://hongkong.coconuts.co/2016/06/16/facebook-introduces-suicide-prevention-service-hong-kong
